Returns & Refunds policy
Last Updated: June 12, 2026
Thank you for your purchase.
Because our products are digital and delivered immediately upon purchase, all sales are generally final and non-refundable.
Digital Products
Due to the nature of digital products, including but not limited to:
Ebooks
Guides
Templates
Worksheets
Prompt Libraries
Digital Downloads
Online Resources
Printable Materials
we cannot accept returns, exchanges, or provide refunds once the product has been delivered or accessed.
Exceptions
Refunds may be considered in the following situations:
You were charged multiple times for the same purchase.
You did not receive access to the purchased product due to a technical issue that cannot be resolved.
Requests for exceptions must be submitted within 7 days of purchase.
Technical Support
If you experience problems downloading or accessing your purchase, please contact us. We are committed to helping ensure you receive the product you purchased.
Technical Support
If you experience problems downloading or accessing your purchase, please contact us. We are committed to helping ensure you receive the product you purchased.
Our Commitment
We stand behind the quality of our educational resources and encourage customers to review product descriptions carefully before purchasing.
By completing your purchase, you acknowledge and agree to this Return & Refund Policy.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail contactus@notyourusualai.com