Returns & Refunds policy

Last Updated: June 12, 2026

Thank you for your purchase.

Because our products are digital and delivered immediately upon purchase, all sales are generally final and non-refundable.

Digital Products

Due to the nature of digital products, including but not limited to:

  • Ebooks

  • Guides

  • Templates

  • Worksheets

  • Prompt Libraries

  • Digital Downloads

  • Online Resources

  • Printable Materials

we cannot accept returns, exchanges, or provide refunds once the product has been delivered or accessed.

Exceptions

Refunds may be considered in the following situations:

  • You were charged multiple times for the same purchase.

  • You did not receive access to the purchased product due to a technical issue that cannot be resolved.

  • Requests for exceptions must be submitted within 7 days of purchase.


Technical Support

If you experience problems downloading or accessing your purchase, please contact us. We are committed to helping ensure you receive the product you purchased.

Technical Support

If you experience problems downloading or accessing your purchase, please contact us. We are committed to helping ensure you receive the product you purchased.

Our Commitment

We stand behind the quality of our educational resources and encourage customers to review product descriptions carefully before purchasing.

By completing your purchase, you acknowledge and agree to this Return & Refund Policy.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail contactus@notyourusualai.com